beverlyr825
2025년 5월 27일
This hotel looks real nice but appearances aren't everything. The room didn't have any heat - 53 degrees in the room with one duvet and tile floors. When we contacted the front desk at 4:30am on our first night, they came up and agreed the heat didn't work. They didn't offer anything to get us warm - they were going to let housekeeping know at 9am, which didn't help. The heat wasn't fixed an that evening I went to the front desk - they offered a space heater, which we got. Bottled water was supposed to be supplied but they said that only the water in the room when we arrived was all that was free. Plumbing isn't very good. A large window between the bathroom and bedroom woke up someone sleeping if the other person got up to use the bathroom. This is not a 5 or 4 star hotel.
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